How and when we collect your personal data
Collection directly from you in response to our request
Most of the personal data we process about you comes directly from you (whether face to face, over the telephone, on a paper form, by email or online) for example:
- when you register to bid in an auction, agree to sell your property through Dutch Goat Trading or ask us to perform a valuation;
- when you express an interest in buying or selling certain types of property to one of our staff or representatives;
- when you subscribe to the Dutch Goat newsletter or email updates;
- when you sign up on dutchgoat.com to receive news about upcoming auctions and events relating to particular areas of interest;
- when you attend a Dutch Goat event.
Automatic collection when you telephone bid, call Client Services, visit our premises or our website
Your image may be collected by Dutch Goat Trading if you attend our premises. We use CCTV at our salerooms and offices for the protection of our staff, our visitors and the property that we sell.
We collect data about your computer when you visit our website, which includes your internet address, your operating system, and browser type. We use this information for our internal system administration, to help diagnose problems with our servers, to administer our website and monitor and improve the user experience.
We also collect data about you through cookies. A cookie is a simple text file that is stored on your computer or mobile device by our website’s server which allows our website to remember your preferences or transactions that are in progress.
Collection of data from other sources
We may also obtain information about you and/or the property you own or wish to collect from other sources, for example:
- When someone informs us that you are authorized to bid on their behalf at Dutch Goat or collect your property;
- When someone introduces you to us;
- When we research objects and we find information about you in sources such as newspaper articles, exhibition catalogues, public auction results, or one of our contacts gives us feedback in relation to objects or persons they have been told about.
Who gets to see your personal data?
Dutch Goat Trading
Your personal data will be processed by the Dutch Goat Trading group that initially receives it, and may also be transferred to and processed by other companies within the Dutch Goat group.
Outside the Dutch Goat Group
We do not transfer your personal data to organizations who wish to use it for their own marketing promotions or other purposes. We only transfer your personal data to other organisations where it is necessary to enable us to provide you with the services you have requested (for example we may transfer your data to our bank, payment card acquirers, shippers, warehouses, insurers, experts who help us authenticate or value property, event venues, caterers, catalog and direct marketing fulfillment and distribution). Where we do so it will be on the basis that these organizations are required to keep the information confidential and secure, and they will only use the information to carry out the instructed services.
We may also need to retain and disclose certain information about you to appropriate agencies to conduct anti-money laundering and trade sanction checks and to assist with fraud and crime prevention and detection.
No government entity has direct access to your data. Where we receive a request from a government or law enforcement authority to provide your data, we will only disclose such information where we are ordered to do so by a court or we are otherwise satisfied after internal review that the body making the request has both the right to seek disclosure and has followed the correct process.
How long will we keep your personal data?
We will retain your personal data for as long as it is necessary to provide the relevant services, maintain business records to satisfy tax, legal and other regulatory requirements, and protect and defend against potential legal claims.
In the context of our research and records on ownership of art objects to assist with checks on authenticity, provenance, and title, we will keep this data for as long as the record is relevant to our legitimate business interest and the public interest.
What steps do we take to keep your personal data secure?
We will take all reasonable and appropriate steps to protect the security and integrity of all personal information provided via our website, or by any other means electronic or otherwise.
We use a variety of security technologies and procedures to help protect your personal details from unauthorized physical and electronic access.
As effective as modern security practices are, we cannot guarantee the complete security of personal data held in our systems, nor that that information you supply through the internet or any computer network is entirely safe from unauthorized intrusion, access or manipulation during transmission. Any transmission is at your own risk. We will not be liable for any resulting misuse of your personal data.
Third party websites
The Dutch Goat website may contain links to other websites not operated by Dutch Goat Trading. The information you provide to us will not be transmitted to other websites, but these other websites may collect personal information about you in accordance with their own privacy notice. Dutch Goat cannot accept any responsibility for the privacy practices or content of those websites.